*Staff will attend regular professional training, at least 2 yearly on safeguarding and first aid.

*Records of training will be kept.

*Any staff member in contact with clients will be access NI checked.

*Staff will observe for signs of abuse, mistreatment neglect: physically, emotionally, sexually.

*If concerned, records and appropriate referrals will be made in a timely manner.

*Supportive and Therapeutic relationships with individuals and families will be promoted.

* Staff to actively listen to clients and be non-judgemental at all times.

*Work in partnership with individuals, families, and support networks for positive outcomes.

*Refer to social services (OOH) 02891514266 if concerned:

 -South Eastern HSC Trust

 -NSPCC 08088005000

 -Police 999

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